All About Vacation Rental MV
VRMV was started in the spring of 2020 by Platt Johnson. Platt is a longtime summer resident of Martha's Vineyard and has been renting out his family home since 2008.
In 2017 Platt Bought and started renovating a 4-acre family compound in West Tisbury. Once completed the home was placed onto the rental market and started a successful run as a vacation rental.
In order to deal with the increased rental business, Platt started Vacation Rental MV and brought in a partner to assist in running the company. After a successful 2020, despite the Covid-19 pandemic, the partner left the business and so Platt was faced with either shutting down the company or selling it. Happily, two new investors were found and now VRMV is well funded and can continue its mission.
VRMV was founded to complement the traditional Real Estate rental business. We seek to specialize in rentals and fit into the niche between the Realtor and the 3rd party OTA (Online Travel Agency) and serve the homeowner at a lower cost and with better technology. Our unique platform generated over ¾ of a million dollars in our first 6 months. We have automated all aspects of the VR business from customer inquiry through stay to reviews and owner payouts.
Customer Service and Property Management
- Becoming familiar with the properties we manage by doing site visits.
- Establishing relationships with our owners.
- Managing the flow of business in the website dashboard we use
- Responding to guest inquiries
- Ensure that bookings are done properly and paid on time
- Ensuring that all aspects of check-in and check out run smoothly
- Gathering reviews from guests post-stay
- Run owner payout reports
- Pay owners
Sales and Marketing
- Sales and Marketing Guests - fulfillment Marketing our properties to potential guests
- General Social Media content sponsored by VRMV
- Maintaining guest satisfaction through excellent service
- Building repeat guest stays
- Converting guests to homeowners
Business Organization and Facilities
- Massachusetts LLC
- Trust Checking Account for owner client business
- Operating Checking Account for VRMV
- Website URL for several incoming search optimizations
- Dedicated Local phone number optimized for local search with custom call forwarding
- Shared Email for lead and task sharing
- Complete Quickbooks Desktop financial setup with Multi User capability
- Social Media and SEO optimization through Hootsuite
- 3,000 person list of highly qualified prior leads
- 700 person list of qualified property owners
- Employment Opportunities
- Profit Sharing Plan
- Growth Potential You can work on a commission, salary or combination of the two
- Email Us to Ask about Employment
Sales and Marketing to Owners
- Brian Skidmore <email@example.com> 617-834-3227
- Rachel Serwa <firstname.lastname@example.org> 413-559-0053
- Sales and Marketing Guests Marpa Eager <email@example.com> 646-734-7071
- Ann Cilfone <firstname.lastname@example.org> 860-208-0572
Vacation Rental MV, LLC
80 North Water Street Po Box #34
Edgartown, MA 0539
508-693-0809 text or voice